Relationship Manager (Private Banking)

TL;DR

Relationship Manager (Private Banking): Managing and growing a portfolio of high-net-worth customers in the Crown Dependencies with an accent on relationship-led banking and local expertise. Focus on matching customer needs with banking products, driving sustainable growth, and enhancing relationship depth.

Location: Must have legal right to work and reside in Jersey. Daily office/branch attendance is expected.

Salary: £53,073 - £58,970

Company

A pioneering financial institution and retail bank shaping the future of finance across the UK and Crown Dependencies.

What you will do

• Manage and grow a portfolio of customers, delivering exemplary service for complex banking and lending needs.
• Identify opportunities to align customer requirements with available products and support the adoption of digital offerings.
• Build and maintain strong relationships with local external partners and professional introducers to drive sustainable growth.
• Collaborate with business partners and risk teams to ensure effective day-to-day portfolio management.
• Optimize team efficiency by challenging existing processes and introducing new ways of working.
• Coach colleagues and develop personal capabilities through continuous training.

Requirements

• Legal right to work and reside in Jersey (distinct from UK right to work).
• 3-5 years of relevant relationship management experience.
• Strong interpersonal, communication, and networking skills.
• Proven ability to deliver customer-focused service and build professional networks.
• Growth mindset with a drive to expand and nurture a customer portfolio.

Culture & Benefits

• Generous pension contribution of up to 15%.
• Annual performance-related bonus.
• 28 days of holiday in addition to bank holidays.
• Adaptive benefits package, including discounted shopping.
• Strong commitment to diversity, equity, and inclusion, with dedicated health and support initiatives.
• Reasonable workplace adjustments and flexible attendance for colleagues with disabilities.