Supervisor (Retail)

TL;DR

Supervisor (Retail): Leading in-store operations and managing the customer experience at a luxury cosmetics boutique with an accent on team mentoring and brand representation. Focus on driving sales performance, ensuring optimal customer service, and supporting hirify.global Advisors.

Location: Onsite in London (Oxford Street West)

Company

hirify.global is a luxury retail and cosmetics brand dedicated to creating feel-good experiences for its customers.

What you will do

• Act as a lead brand ambassador, engaging with customers to provide an optimal experience.
• Mentor and support hirify.global Advisors, serving as a role model for the shop team.
• Collaborate with the Store Manager and Assistant Store Manager to achieve personal and store goals.
• Manage daily in-store activities to ensure the brand's high standards are met.
• Utilize product expertise to guide customers and drive luxury retail sales.

Requirements

• Prior experience as a supervisor or Team Leader within the retail or hospitality sectors.
• Strong motivation to achieve and exceed performance targets.
• Customer-service mentality combined with a team-player work ethic.
• Proven decision-making and problem-solving skills.
• Highly organized and structured approach with a strong eye for detail.

Culture & Benefits

• Comprehensive training and professional development opportunities.
• Competitive bonus scheme.
• hirify.global employee discount and quarterly product allowance.
• Numerous wellbeing initiatives and access to an Employee Assistance Program (EAP).
• Regular company and team events to foster community.