Senior Account Manager (Healthcare)

TL;DR

Senior Account Manager (Healthcare): Managing client accounts and executing strategic plans for healthcare brands with an accent on relationship building and financial management. Focus on delivering high-quality medical communication outputs, overseeing project budgets, and identifying new business opportunities.

Location: Hybrid; must be based in or able to work from London, Macclesfield, or Manchester

Company

A global healthcare communications agency with 20 years of experience delivering transformative outcomes for healthcare brands.

What you will do

• Execute client account plans and ensure the delivery of high-quality medical communication solutions.
• Manage account financials, forecasts, and delivery against revenue targets.
• Build and maintain enduring relationships with clients across multiple levels of seniority.
• Coordinate with internal teams (medical, creative, strategy) and third-party suppliers to exceed client expectations.
• Lead client status meetings and deliver presentation pitches to new clients.
• Identify opportunities for new business and contribute to proposals.

Requirements

• Experience in account management or partnership-focused roles.
• Proven track record of managing multiple projects and meeting deadlines in fast-paced environments.
• Strong skills in client relationship building and proactive problem solving.
• Analytical mindset and ability to run projects autonomously.
• Ability to work in a hybrid capacity from London, Macclesfield, or Manchester.

Nice to have

• Experience within the medcomms or healthcare industry.
• Experience working on innovative strategic programs for clients.
• Degree in Life Sciences.

Culture & Benefits

• Private family health and dental cover, including an Employee Assistance Programme.
• Discretionary bonus scheme and contributory pension (up to 5%).
• 25 days holiday plus a Celebration Day and 4 Christmas closure days.
• Flexible holiday buy/sell scheme and family-friendly policies.
• Cycle to work scheme and season ticket loans.
• 4x basic salary life assurance cover and Medicash Healthcare Cash Plan.