Renewals Manager (SaaS)

TL;DR

Renewals Manager (SaaS): Managing the end-to-end customer renewal lifecycle and protecting recurring revenue for a Gen AI code review platform with an accent on churn mitigation and revenue forecasting. Focus on building scalable renewal playbooks, optimizing contract execution, and developing data-driven retention strategies.

Location: Must be based in San Francisco or Boston

Salary: $125K – $175K

Company

hirify.global is an innovative R&D company building next-generation Gen AI-driven code reviewers to enhance human-machine collaboration in software development.

What you will do

• Own and execute the end-to-end renewal lifecycle for a growing portfolio of customers.
• Develop and maintain renewal playbooks and retention strategies to minimize churn and protect revenue.
• Accurately forecast renewals and proactively identify at-risk accounts.
• Drive renewal conversations and manage timely contract execution to reduce cycle times.
• Coordinate clean handoffs between Sales, Customer Success, and Finance teams.
• Build renewal dashboards and KPIs to provide strategic insights for executive leadership.

Requirements

• 5+ years of experience in Renewals, Customer Success, or Revenue Operations within SaaS or developer tools.
• Proven track record of meeting renewal targets and managing subscription revenue.
• Strong commercial and negotiation skills.
• Demonstrated excellence in launching and building scalable operational processes.
• Ability to communicate fluently with GTM, engineering, procurement, and executive teams.
• Must be based in San Francisco or Boston.

Nice to have

• Familiarity with developer tools or other technical products.

Culture & Benefits

• Opportunity to work on cutting-edge Gen AI technology with real-world impact.
• Collaborative and innovative founding-team environment.
• Competitive salary, equity, and benefits package.
• Professional development opportunities.