Client Support Specialist (Fintech)

TL;DR

Client Support Specialist (Fintech): Serving as the operational backbone of the client-facing department at hirify.global with an accent on client coordination and data integrity. Focus on managing account audits, professional correspondence, and ensuring compliance across digital platforms.

Location: Remote in USA

Salary: $21 per hour

Company

hirify.global is a financial services provider specializing in collections operations.

What you will do

• Act as the primary point of contact for client inquiries, handling professional correspondence with speed and clarity.
• Manage and audit client accounts to ensure high data integrity and accuracy.
• Support leadership with document management, report generation, and compliance across digital platforms.
• Coordinate workflows and multitask to meet strict deadlines.
• Collaborate with collections specialists regarding account notations and settlement offers.

Requirements

• 1–3 years of administrative or client service experience in collections, fintech, or financial services.
• Must be based in the USA.
• Excellent professional verbal and written communication skills.
• Proficiency in CRM tools and standard office software.
• Strong expertise in Excel or Google Sheets is required.

Culture & Benefits

• Fully remote work arrangement.
• Fast-paced, high-standard operational environment.
• Opportunity to play a critical role in the team's operational success.