обновлено 4 дня назад
Customer Support Specialist
20$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Support Specialist (Customer Service): Providing remote customer support through phone, email, and chat with an accent on troubleshooting, accurate communication, and detailed interaction records. Focus on resolving product and service issues, maintaining up-to-date product knowledge, and improving the customer experience through team feedback.
Location: Remote within the United States
Salary: From $20 per hour
Company
provides remote customer support opportunities for client businesses.
What you will do
- Respond to customer inquiries by phone, email, and chat.
- Provide fast, friendly, and professional assistance.
- Troubleshoot product and service issues and identify effective solutions.
- Maintain detailed and accurate records of customer interactions.
- Learn client products, services, and policies to provide accurate information.
- Collaborate with teammates and share feedback to improve the customer experience.
Requirements
- Must be located within the United States.
- Fluent English speaking, writing, and reading skills required.
- Reliable internet connection and computer.
- Positive, professional attitude and a customer-first approach.
- Ability to work independently in a distraction-free home office.
Nice to have
- Previous customer support experience.
Culture & Benefits
- Fully remote work within the United States.
- Full-time and part-time options available.
- Contract position.
- Hourly pay starting at $20.
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