Company hidden

обновлено 6 дней назад

Customer Support Specialist

20$

Формат работы

remote (только USA)

Тип работы

fulltime

Грейд

junior

Английский

Страна

Вакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:

TL;DR

Customer Support Specialist (Customer Service): Providing remote customer support through phone, email, and chat with an accent on troubleshooting, accurate communication, and detailed interaction records. Focus on resolving product and service issues, maintaining up-to-date product knowledge, and improving the customer experience through team feedback.

Location: Remote within the United States

Salary: From $20 per hour

Company

hirify.global provides remote customer support opportunities for client businesses.

What you will do

Respond to customer inquiries by phone, email, and chat.
Provide fast, friendly, and professional assistance.
Troubleshoot product and service issues and identify effective solutions.
Maintain detailed and accurate records of customer interactions.
Learn client products, services, and policies to provide accurate information.
Collaborate with teammates and share feedback to improve the customer experience.

Requirements

Must be located within the United States.
Fluent English speaking, writing, and reading skills required.
Reliable internet connection and computer.
Positive, professional attitude and a customer-first approach.
Ability to work independently in a distraction-free home office.

Nice to have

Previous customer support experience.

Culture & Benefits

Fully remote work within the United States.
Full-time and part-time options available.
Contract position.
Hourly pay starting at $20.

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