Sales Representative (SaaS)

TL;DR

Sales Representative (SaaS): Managing trial users and upgrading them to paid plans for an e-commerce solution with an accent on cross-selling and customer relationship management. Focus on converting trial users into long-term customers and optimizing the sales pipeline via Salesforce.

Location: Hybrid in Warsaw, Poland (3 days in office, 2 days remote). Must be based in or be able to relocate to Poland.

Salary: PLN 9,250 base gross per month + performance bonus starting from PLN 2,100 gross per month.

Company

hirify.global is a product company providing SaaS solutions for e-commerce businesses.

What you will do

• Advise and support customers throughout their trial period to ensure value realization.
• Upgrade customers from free trials to paid subscription plans.
• Cross-sell additional products and services to existing customers.
• Maintain accurate activity tracking and reporting within Salesforce.
• Provide support and represent the company at official events.

Requirements

• 2+ years of sales experience, preferably within the e-commerce industry.
• Full professional proficiency in Italian and French (written and spoken).
• Advanced English proficiency for working in an English-speaking environment.
• Proven communication and negotiation skills.
• Strong motivation for active and consistent client communication.

Nice to have

• Knowledge of an additional foreign language.
• Hands-on experience with Salesforce or Outreach.
• Previous experience working with SaaS products.

Culture & Benefits

• Competitive base salary with a performance bonus program.
• Healthcare plans through Medicover or Luxmed.
• Multisport card for fitness and wellness.
• Annual performance bonus based on overall company results.
• Relocation budget for candidates moving to join the team in Warsaw.