Amer Workplace Lead

TL;DR

Amer Workplace Lead: Owning the strategy and day-to-day excellence of the San Francisco and New York offices with an accent on operational rigor, people-first service, and a strong point of view on how space and in-person rituals help teams do their best work. Focus on being the regional leader for workplace operations and employee experience, while partnering closely with cross-functional teams to keep offices running smoothly and evolving thoughtfully.

Location: San Francisco and New York

Salary: $165,000 - $195,000 for roles based in San Francisco or New York City.

Company

hirify.global is an in-person company across our global offices, and we believe creative magic happens when we collaborate together in the same space.

What you will do

• Own the local Notino experience for SF + NYC: setting clear standards, rhythms, and service expectations.
• Lead, coach, and develop a multisite team, including hiring, onboarding, performance management, and career growth.
• Ensure reliable day-to-day operations across both sites: front desk/guest flow, badging/access processes, mail/packages, food & beverage, amenities, supplies, cleaning, repairs, and vendor performance.
• Own site-level budgets across both hubs, including forecasting, tracking, and making tradeoffs that protect what matters most.
• Partner with Events/Comms/People to deliver in-office moments that strengthen connection to our business and our culture.
• Collaborate with Real Estate/Build and cross functional partners on moves/changes, space planning, and ongoing improvements that support team growth and evolving work patterns.

Requirements

• 8+ years in workplace operations / facilities / workplace experience (or similar), with multisite responsibility in a fast-paced environment.
• People management experience, including leading while based in a different office than your local team; strong coaching and performance management fundamentals.
• Demonstrated ability to run complex operations with high standards: vendor management, budgets, escalation handling, and building strong cross-functional partnerships.
• High judgment, discretion, and calm execution especially in ambiguous, high visibility, or time sensitive situations.
• You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results.

Nice to have

• Experience supporting offices in both San Francisco and New York (or similarly complex locations), including familiarity with building/vendor ecosystems.
• Experience partnering closely with Security and IT on access control, incident response, and workplace technology/AV.
• Experience scaling workplace programs through periods of growth, office transitions, or build projects.

Culture & Benefits

• We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers.
• If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
• hirify.global is proud to be an equal opportunity employer.