Enterprise Client Advisor (Software)

TL;DR

Enterprise Client Advisor (Software): Managing and growing hirify.global's largest, most active, and profitable customer accounts with an accent on maintaining and diversifying existing relationships. Focus on proactively bringing value, knowledge of vendor and hirify.global programs, and being a true consultant for their business.

Location: Hybrid, with an expectation of being in the office 1-2 times per week in Toronto, ON, CA.

Salary: $52,800 base, $66,000 combined base plus incentives at target.

Company

hirify.global is a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work.

What you will do

• Proactively prospect for, manage, and grow client hardware and software business.
• Manage customer annuity business, maximizing profitability through cross-sell and upsell opportunities.
• Assist customers in choosing from multiple software contracts and purchasing options.
• Negotiate with vendors on the customers' behalf to optimize savings and maximize value.
• Drive customer retention through exceptional service, responsiveness, and engagement.
• Collaborate with technology vendors, partners, and specialists to help customers navigate the technology landscape.

Requirements

• Analytical and strategic mindset with unique approaches to achieving sales goals.
• Passion for learning about the ever-changing world of enterprise technology.
• Ability to follow a USA holiday schedule.
• Strong organizational skills to manage competing priorities from multiple stakeholders.
• Accountable, proactive, and professional in managing customer interactions.
• 3+ years of experience in sales, retail, or account management and customer service.

Culture & Benefits

• Thrive in a collaborative environment with supportive colleagues.
• Benefit from a high-performing culture dedicated to achieving goals.
• Enjoy flexibility in planning your workdays.
• Be part of an award-winning workplace recognized for 20 consecutive years.
• Experience an inclusive culture where every team member can be their authentic self.
• Benefit from competitive perks starting on day one.

Hiring process

• Digital interviewing for all applicants and team members.
• Criminal record check, education verification, and reference checks before starting.
• Remote onboarding process.