Account Manager (Digital Marketing)

TL;DR

Account Manager (Digital Marketing): Managing day-to-day campaign operations and client relationships for digital marketing initiatives with an accent on media plan fulfillment and cross-functional coordination. Focus on optimizing multi-channel campaign execution and driving project deliverables to ensure client satisfaction.

Location: Hybrid in Toronto, Canada (minimum 3 days a week in office)

Salary: $75,000 - $80,000 CAD

Company

A global digital experience agency specializing in creating integrated brand experiences.

What you will do

• Manage day-to-day campaign operations, including media plan fulfillment and creative adjustments.
• Coordinate with ad operations to ensure accurate trafficking setup for all campaigns.
• Collaborate cross-functionally with media, creative, project delivery, and strategy teams to meet deadlines.
• Serve as the primary point of contact for clients to foster open and collaborative relationships.
• Support the Account Director in business operations and propose innovative solutions for client outcomes.
• Ensure all creative assets and messaging align with channel strategy and media best practices.

Requirements

• 2-3 years of account management experience, preferably in digital marketing.
• Proven experience in media planning and multi-channel campaign execution.
• Strong interpersonal and communication skills with a focus on active listening and problem-solving.
• Ability to manage multiple priorities with high attention to detail and organization.
• Knowledge of digital and traditional media channel performance and setup.
• Must be able to work from the Toronto office at least 3 days per week.

Nice to have

• Experience in the automotive industry.

Culture & Benefits

• Global maternity and parental leave policies.
• Competitive benefits packages including vacation, sick days, and flex days.
• Internal learning and development programs to support professional growth.
• Enterprise-wide employee discounts.
• Inclusive environment with a Diversity and Inclusion Board and various affinity groups.