Agency Team Lead (Logistics)

TL;DR

Agency Team Lead (Logistics): Leading the Eemshaven agency team, managing resources, and ensuring operational excellence in ship's agency duties with an accent on communication between vessels, port authorities, and customers. Focus on QHSE, Net Zero solutions, and maintaining strong client relationships.

Location: Eemshaven, IJmuiden, Den Helder, Netherlands. Must be able to cover other Dutch or UK offices when needed.

Company

hirify.global is a maritime service provider offering broking, finance, port services, and research.

What you will do

• Drive the daily success of the Eemshaven agency team, managing resource planning, shift schedules, recruitment, and onboarding.
• Perform ship’s agency duties, managing communication between vessels, port authorities, and customers.
• Ensure all cargo and vessel documentation is flawless.
• Sync with Team Leads from other ports to share best practices and boost operational performance.
• Act as a role model for QHSE, focusing on Net Zero solutions and Zero LTI.
• Support debt recovery and client visits to maintain strong margins and relationships.

Requirements

• Proven background in ship’s agency and/or port operations, including experience with customs procedures.
• MBO4 or (preferably) HBO Bachelor level of thinking.
• Fluent in both Dutch and English (verbal and written).
• Confident in MS Office (Word, Excel, Outlook).
• Hold a current, clean, valid NL driving license.
• A natural collaborator who is resilient, inquisitive, and dedicated to professional integrity.

Culture & Benefits

• Opportunity to join a global ecosystem of maritime experts.
• Dynamic work environment where your insights are valued.
• Opportunity for your leadership to directly impact the industry.
• Investment in your professional success.