Manager, Corporate Renewals (Cybersecurity)

TL;DR

Manager, Corporate Renewals (Cybersecurity): Leading a team of specialists to drive customer retention, upgrades, and renewals for a global endpoint security platform with an accent on consultative engagement and high-frequency metric tracking. Focus on managing at-risk accounts, ensuring clear accountability, and driving system innovation through CRM tools.

Location: Reading, United Kingdom

Company

hirify.global is a global leader in cybersecurity, providing an advanced AI-native platform to stop breaches and protect modern organizational infrastructure.

What you will do

• Lead and mentor a team of Renewals Specialists, setting clear standards for accountability and professionalism.
• Monitor and review in-quarter renewals, escalating issues and tracking at-risk renewals to ensure clear, actionable next steps.
• Report key renewal metrics to leadership and collaborate with Finance on ACV allocation.
• Drive innovation in sales systems by identifying process improvements and triaging technical issues.
• Ensure renewal opportunities are correctly mapped and quotes are delivered at least 90 days in advance.
• Communicate environmental, partner, and competitive trends to management.

Requirements

• 5+ years of experience in consulting or account management, preferably within the cybersecurity or SaaS sector.
• Proven track record of directing teams toward shared objectives and meeting quota-based goals.
• Exceptional verbal and written communication skills for cross-functional collaboration.
• Strong technical aptitude with the ability to learn new tools and concepts rapidly.
• Ability to manage complex tasks and adjust priorities in a fast-paced environment.
• Bachelor's degree or equivalent professional experience.

Nice to have

• Formal training in established sales methodologies.
• Prior experience with Salesforce or similar CRM solutions.
• Background in Customer Success or Service.

Culture & Benefits

• Competitive compensation package including equity awards.
• Comprehensive physical and mental wellness programs.
• Professional development and career growth opportunities.
• Paid parental and adoption leave.
• Vibrant office environment with global collaboration opportunities.
• Flexible vacation and holiday policies to support work-life balance.