Business Operations Lead (Fintech)

TL;DR

Business Operations Lead (Fintech): Building the foundational operational infrastructure for a rapidly scaling startup with an accent on cross-team coordination, workload visibility, and process design. Focus on creating sustainable systems for staffing, project tracking, and company rhythm to ensure efficient delivery as the company grows.

Location: Must be based in the US (Remote), with occasional travel to NYC and SF for team meetups.

Salary: $170K – $180K + Equity

Company

hirify.global provides an account opening and onboarding platform for banks, helping financial institutions streamline customer experiences and improve speed-to-market.

What you will do

• Establish and maintain the operational infrastructure for a scaling team, including process documentation and project tracking systems.
• Manage cross-team coordination across product, design, engineering, and implementation departments.
• Build and maintain lightweight systems for workload visibility, staffing allocation, and delivery risk tracking.
• Own the operational rhythm, including team syncs, cycle kickoffs, action item follow-ups, and documentation.
• Oversee vendor management, office coordination, and team logistics in partnership with People Operations.
• Provide direct and thoughtful feedback to leadership regarding team capacity and project commitments.

Requirements

• 3-6 years of experience at a startup that scaled through the 15-to-80 person range.
• Proven experience in roles responsible for cross-functional coordination (e.g., Ops Manager, Chief of Staff, Program Manager).
• Strong writing and communication skills, with the ability to create clear operational documentation and status reports.
• Relentlessly organized, comfortable balancing high-level strategy with daily administrative variety.
• Direct, proactive communicator capable of managing expectations with founders and team leads.
• Must have legal authorization to work in the United States.

Nice to have

• Experience in B2B, enterprise software, or fintech.
• Familiarity with tools like Linear, Notion, Pylon, or Mixpanel.
• Experience supporting technical teams (engineering, design, product).

Culture & Benefits

• Comprehensive benefits including fully paid health, vision, and dental insurance.
• Financial security through equity and a sponsored 401K plan.
• Flexible work environment with unlimited PTO and remote work stipends.
• Twice-yearly company retreats plus periodic team meetups in NYC and SF.
• Supportive culture committed to diversity, inclusion, and professional impact.