Solutions Engineer (AI)

TL;DR

Solutions Engineer (AI): Leading the technical sales cycle for identity trust and fraud detection solutions with an accent on consultative discovery, solution alignment, and enterprise-scale integration. Focus on designing story-driven demonstrations, validating technical fit through proof-of-value engagements, and articulating complex technical value to diverse stakeholders.

Location: Must be based in the US (Remote)

Salary: $140,000 – $150,000 (plus commission)

Company

hirify.global is an identity trust platform that secures digital communications and high-risk customer interactions using AI-powered fraud detection and identity verification.

What you will do

• Lead the technical sales cycle by conducting discovery, solution alignment, and custom product demonstrations.
• Execute proof-of-value engagements to validate technical fit and quantify business impact for enterprise prospects.
• Translate complex technical capabilities and API integration approaches into clear, ROI-driven business narratives.
• Collaborate with cross-functional stakeholders including sales, product, security, and legal to manage account strategy and RFP responses.
• Act as a trusted technical advisor to guide customers through problem definition and decision-making processes.
• Maintain deep expertise in the fraud prevention market landscape and contact center technologies.

Requirements

• 7+ years of sales engineering experience supporting complex deals valued at $1M+.
• Must be based in the United States.
• Proven record of consultative selling within large enterprise environments.
• Technical background in contact center technologies, including voice network design, WFM, call recording, and fraud management.
• Strong understanding of APIs and modern integration patterns.
• Excellent communication and executive presence for leading technical presentations and briefings.

Nice to have

• Experience in healthcare or healthcare contact center environments.
• Familiarity with HIPAA and other healthcare regulatory considerations.

Culture & Benefits

• Comprehensive health, vision, and dental plans with HSA employer contributions.
• Unlimited Paid Time Off (PTO) policy.
• Retirement plan with competitive 401(k) match.
• Remote-first environment with home office and recurring internet/phone allowances.
• Paid parental leave and wellness programming including 24/7 telemedicine.
• Annual professional development and learning benefits.