Temporary Special Considerations Administrator

TL;DR

Temporary Special Considerations Administrator: Facilitating examination access arrangements and processing special consideration requests for students with an accent on empathetic communication with schools, students, and parents. Focus on maintaining a professional approach while managing potentially distressing situations and ensuring administrative accuracy during the exam period.

Location: Must be based in the UK, with a hybrid requirement of approximately 2 days per week in the Guildford office.

Salary: £14.85 per hour

Company

hirify.global is an independent UK-based educational charity responsible for setting and marking the majority of GCSE and A-level qualifications.

What you will do

• Manage inquiries regarding examination access arrangements and special considerations via phone and email.
• Liaise between schools, students, and parents to provide support for disadvantaged candidates.
• Maintain a professional and compassionate demeanor while handling potentially distressing student circumstances.
• Manage expectations regarding available support options for exam candidates.
• Maintain high levels of organization to manage competing priorities and strict deadlines.

Requirements

• Must be based in the UK to attend office days in Guildford.
• Not currently a candidate for Key Stage 4 or 5 public examinations due to conflict of interest.
• Strong interpersonal and communication skills with the ability to show empathy.
• Resilience and ability to work effectively under pressure.
• Methodical approach to problem-solving and decision-making.

Culture & Benefits

• Collaborative and supportive team environment with provided training.
• Smart working model offering flexibility between office and home working.
• Opportunity to contribute to rewarding work that directly supports student success.
• Working pattern: Monday to Friday, 35 hours per week.
• Contract duration: 18/05/2026 to 28/08/2026.

Hiring process

• Application review via Workday.
• Interview with the Hiring Manager.