Operations Coordinator (Risk)

TL;DR

Operations Coordinator (Risk) (Fintech): Coordinating the delivery of key initiatives within the Risk team with an accent on governance, insurance administration, and information security audits. Focus on managing audit evidence for ISO 27001 and SOC 2, maintaining critical risk trackers, and ensuring compliance deadlines are met.

Location: Hybrid in London, UK

Company

A financial technology business providing a cloud-native digital platform to transform retirement, savings, and financial wellbeing.

What you will do

• Provide administrative support to the Risk & Assurance function by maintaining logs, trackers, and documentation.
• Organize Group Risk and Governance Committee (GRCC) meetings, including scheduling, agenda preparation, and minute-taking.
• Administer corporate insurance policies and support the annual renewal process by liaising with brokers and internal teams.
• Coordinate evidence collection for ISO 27001 and SOC 2 audits and manage compliance activities via Vanta.
• Support client due diligence requests by gathering and sharing relevant risk, security, and compliance information.

Requirements

• Strong organizational and administrative skills with the ability to manage multiple tasks and deadlines.
• Proven experience in an administrative, coordination, or project management support role.
• Proficiency in common office and collaboration tools, including spreadsheets and document management systems.
• Clear written and verbal communication skills for interacting with internal stakeholders and external partners.
• Must be located in or able to work in London on a hybrid basis.

Nice to have

• Prior exposure to insurance administration, audits, or compliance activities.

Culture & Benefits

• 25 days’ holiday per year, increasing with length of service.
• £500 annual training budget for professional development.
• Extensive private healthcare, including dental, eyecare, and EAP.
• Enhanced sick leave (three months’ pay) and fully paid maternity/paternity leave.
• Fully-paid five-week sabbatical after five years of employment.
• In-office wellbeing perks including manicures, massages, and barbers.