Client Services Manager (AdTech)

TL;DR

Client Services Manager (AdTech): Managing a portfolio of client accounts, ensuring campaign success through strong relationship management and hands-on execution with an accent on client satisfaction and retention. Focus on campaign performance monitoring, optimization, and collaboration with internal teams to deliver measurable value.

Location: Hybrid in Copenhagen, Denmark

Company

hirify.global is a global adtech company powered by Persona Intelligence, enabling brands and agencies to activate consistent persona-based strategies across channels.

What you will do

• Act as the primary point of contact for a portfolio of client accounts, building strong and trusted relationships.
• Lead client onboarding, campaign launches, and ongoing account management.
• Set up, manage, and optimize campaigns to deliver against agreed KPIs.
• Monitor campaign performance, pacing, and account health, proactively addressing risks and issues.
• Collaborate with Sales, Product, Engineering, and internal teams to support client retention and growth.
• Deliver client training, insights, and clear performance reporting, including post-campaign analysis.

Requirements

• 1–3 years’ experience managing client accounts in a client-facing, account management, or customer success role.
• Proven understanding of digital advertising, campaign management, or programmatic media (preferred).
• Experience with 3rd party ad servers (e.g., DCM, Adform), ad verification tools (e.g., IAS, DV, MOAT), and/or SSPs/DSPs (e.g., DV360, TTD, AdForm, Xandr) is a plus.
• Proven ability to manage multiple campaigns or accounts simultaneously in a fast-paced environment.
• Excellent communication and relationship-building skills with clients and internal stakeholders.
• High attention to detail and strong organizational skills.

Culture & Benefits

• Competitive salary.
• Flexible approach to working hours and location.
• Access to physical and mental health and wellbeing benefits.
• Medical coverage plan.
• Holiday allowance.
• Hybrid approach with two core in-office collaboration days and one additional office day of your choosing.