Implementation And Change Specialist (Healthtech)

TL;DR

Implementation and Change Specialist (Healthtech): Implementing projects to improve the end-to-end patient journey in a fast-growing, highly regulated healthtech environment with an accent on mapping processes and fixing friction points. Focus on driving change, ensuring solutions are practical, and embedding new ways of working.

Location: Hybrid; travel to HQ in Winnersh, Wokingham, UK is required.

Salary: £55K – £62.5K

Company

hirify.global UK is a leading digital health company specialising in cannabis-based medicines (CBPM).

What you will do

• Deliver improvement initiatives end-to-end, from problem definition through to implementation and measurable outcomes.
• Map, analyse, and improve end-to-end patient journeys, identifying sludge and friction, process defects, and root causes.
• Translate insights into clear process documentation (process maps, SOPs, work instructions, controls).
• Coordinate delivery across cross-functional teams, keeping momentum in a fast-paced, changing environment.
• Track and report on outcomes to ensure changes improve patient experience, efficiency, and quality.
• Support change adoption through training, communication, and ongoing feedback loops.

Requirements

• Lean Six Sigma Green Belt (or equivalent) with strong process mapping experience (e.g. BPMN 2.0).
• Proven experience implementing operational or customer journey improvements in a fast-paced highly-regulated environments.
• Demonstrable ability to move quickly from analysis to action and deliver tangible change.
• Solid stakeholder management and facilitation skills across cross-functional teams.
• Experience supporting project delivery or working within structured and semi-structured project environments.

Culture & Benefits

• Competitive salary.
• 25 days holiday (rising to 27 after one year and 30 after two years) + bank holidays.
• 5% matched pension.
• Cycle-to-work scheme.
• Enhanced Maternity & Paternity Leave.
• Opportunities for development and growth.