Student Enrollment Advisor (Fintech)

TL;DR

Student Enrollment Advisor (Fintech): Managing customer enrollment and retention by guiding prospective students through the sales process and addressing refund concerns with an accent on objection handling and CRM documentation. Focus on maintaining a high-volume call cadence and utilizing AI sales tools to drive revenue and meet performance targets.

Location: Remote (USA - CST time zone)

Salary: $20–$22 per hour

Company

hirify.global is a financial services company specializing in B2C sales and student enrollment support.

What you will do

• Serve as the primary point of contact to educate prospective customers on product features, pricing, and payment options.
• Drive revenue through closing new sales and identifying upsell or cross-sell opportunities.
• Manage customer retention by addressing refund requests and resolving concerns to keep customers engaged.
• Document all interactions and outcomes accurately within Salesforce.
• Utilize real-time AI sales tools to maintain messaging and ensure compliance.
• Participate in regular coaching and call monitoring sessions to improve sales approach.

Requirements

• Must be available for a full-time schedule, Monday through Friday, 8:00 AM – 5:00 PM CST.
• Minimum of 1 year of experience in inside sales, enrollment, or customer-facing closing roles.
• Proven ability to manage sales objections and retain customers considering cancellations.
• Strong verbal and written communication skills with the ability to build rapport quickly.
• Experience with CRM software and general Windows-based office tools.
• Resilient and adaptable professional mindset suited for a fast-paced environment.

Nice to have

• Associate degree in a relevant field.
• Specific experience using Salesforce.

Culture & Benefits

• Full-time employment in a professional, metrics-driven environment.
• Standard daily schedule with dedicated breaks.
• Opportunity to work with modern AI-driven sales technology.
• Focus on continuous coaching and professional development.