Partnership Support Specialist (Fintech)

Partnership Support Specialist
#удаленка
Company: Figure
Salary: $50k - $55k
🔹What You’ll Do
-Support onboarding and activation of contractor partners by coordinating training sessions, system access, and required documentation
-Maintain communication loops between contractors, -Partner Development Managers, Loan Officers, Operations, and Support teams
-Monitor partner pipelines and identify stalled or incomplete applications
-Proactively follow up to recover deals and help move applications toward funding
-Track partner usage and adoption metrics, flagging gaps and surfacing growth opportunities
-Pull reports, review performance data, and assist in preparing outreach strategies
-Ensure Salesforce notes, partner records, and activity logs are clean and up to date
-Support objection handling by providing timely follow-ups and accurate product guidance
-Escalate operational or compliance-related issues quickly to appropriate internal teams
-Help standardize onboarding and lifecycle support processes to improve efficiency and scalability

🔹What We Look For
-2 - 4 years of experience in sales support, partner success, account coordination, lending operations, or similar role
-Experience supporting contractor, home improvement, solar, roofing, mortgage, or fintech partners preferred
-Strong written and verbal communication skills
-Comfortable using Salesforce or similar CRM systems
-Highly organized with strong attention to detail
-Ability to analyze performance data and translate insights into actionable next steps
-Comfortable managing multiple partners and priorities simultaneously
-Process-driven and proactive in identifying and resolving issues
Contact: Показать контакты

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