Payroll Specialist

TL;DR

Payroll Specialist: Serving as the primary contact for existing payroll clients, providing exceptional customer service and support. Focus on timely issue resolution, smooth communication between customers and internal teams, and maintaining accurate client records.

Location: United States

Company

hirify.global is a modern global payroll platform that offers US Payroll, US PEO, Global EOR, Global Payroll, and Global Contractor management in a single unified platform powered by AI.

What you will do

• Serve as the main point of contact for existing payroll clients, providing exceptional customer service and support.
• Respond to and resolve client inquiries related to payroll, taxes, and benefits in a timely and professional manner.
• Collaborate closely with internal teams to investigate and resolve client issues efficiently.
• Maintain accurate client records, document interactions, and ensure compliance with internal processes and payroll regulations.
• Review and audit payroll data for accuracy.
• Process Canada and US EOR payrolls.

Requirements

• 3–4 years of payroll experience.
• CPP or FPC certification preferred.
• Experience supporting payroll and benefits-related inquiries.
• Strong understanding of payroll processes, taxes, and compliance requirements.
• Ability to audit payroll data and client invoices for accuracy.
• Experience processing US and Canada payrolls preferred.

Culture & Benefits

• Join a collaborative, mission-driven team.
• Competitive compensation.
• Comprehensive health, dental, and vision benefits.
• 401(k).
• PTO.
• Opportunities for growth within a high-growth startup environment.