Senior Program Manager, Dedicated Workplace Teams

TL;DR

Senior Program Manager (Dedicated Workplace Teams): Leads program management for a dedicated customer onsite program, driving cross-functional collaboration, stakeholder alignment, and progress against customer commitments with an accent on operational judgment and the ability to create structure and momentum across multiple teams. Focus on maintaining visibility into program progress, risks, and dependencies, and escalating issues as needed.

Location: Remote

Salary: $97,000 - $113,500

Company

hirify.global is revolutionizing mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.

What you will do

• Lead program management for a dedicated onsite program, including planning, timelines, stakeholder alignment, and follow-through.
• Serve as the primary operational lead, ensuring progress against commitments, milestones, and service expectations.
• Collaborate across Customer Success, Clinical Operations, Analytics, Marketing, Product, and other partners to support strong program management.
• Serve as a trusted operational partner to customer contacts and support customer readiness, change management, and adoption.
• Partner on customer-facing reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments.
• Build and improve program management processes, tools, and operating rhythms to strengthen visibility, accountability, and execution.

Requirements

• 4+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles.
• Strong experience leading complex, multi-stakeholder work in ambiguous environments.
• Proven ability to drive outcomes through influence rather than direct authority.
• Strong operational judgment and ability to balance customer needs, internal constraints, and competing priorities.
• Excellent communication, organization, and stakeholder management skills.
• Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps.

Culture & Benefits

• Health, Dental, Vision benefits start on your first day at Spring.
• Employer sponsored 401(k) match of up to 2% for retirement planning.
• A yearly allotment of no cost visits to the hirify.global network of therapists, coaches, and medication management providers for you and your dependents.
• Competitive paid time off policies including vacation, sick leave and company holidays.
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.