Senior Revenue Operations Specialist (SaaS)

TL;DR

Senior Revenue Operations Specialist (SaaS): Leading operational strategy for North American Sales and Customer Success teams with an accent on territory optimization, forecasting, and performance analytics. Focus on identifying and deploying AI-driven workflows to enhance field team productivity and GTM efficiency.

Location: Must be based in the United States (New York, NY)

Salary: $115,000–$125,000 per year

Company

hirify.global is a global product experience analytics platform helping businesses understand how users interact with their digital assets.

What you will do

• Design and oversee regional territory processes, account coverage models, and quarterly account reviews.
• Facilitate weekly and monthly forecasting cadences for Sales and Customer Success teams using Clari.
• Analyze revenue performance, pipeline generation, and sales cycle metrics to identify regional bottlenecks.
• Develop and roll out AI-powered intelligent solutions and automated workflows for operational improvements.
• Manage the end-to-end operational lifecycle for new hires and departures including quotas and commission plans.
• Lead regional quarterly business reviews (QBRs) and provide executive-ready insights on productivity.

Requirements

• 4+ years of experience in Revenue Operations or Sales Operations within a B2B SaaS environment.
• Proven expertise in territory planning and complex forecasting for Sales and Customer Success.
• Demonstrated experience with Salesforce and revenue intelligence tools like Clari.
• Strong experience applying Generative AI tools to solve operational revenue challenges.
• Exceptional ability to influence leadership and cross-functional stakeholders without direct authority.
• Must be legally authorized to work in the United States.

Culture & Benefits

• Collaborative global team environment focused on innovation and data-driven strategy.
• Opportunities to lead regional GTM initiatives and influence executive-level decisions.
• Exposure to cutting-edge AI and automation within a high-growth SaaS setting.
• Competitive compensation packages benchmarked against growth-stage industry standards.