Enterprise Solutions Engineer (AI)

Location: United States (Remote)

OTE range: $200,000–$275,000, including variable compensation and equity.

Company

hirify.global provides a unified AI platform with conversational AI agents, real-time human-agent augmentation, and conversation intelligence for customer experience operations.

What you will do

• Partner with Enterprise Account Executives to qualify opportunities, understand customer challenges, and translate requirements into technical solutions.
• Lead discovery calls with prospects and cross-functional teams, then build and deliver product demonstrations.
• Manage technical validation activities, including proof-of-concept exercises and pilot programs.
• Train managers and users during proof-of-value engagements to drive solution adoption.
• Translate customer use cases into technical solutions, ROI models, and financial business cases.
• Share field feedback with product management about solution successes and shortcomings.

Requirements

• 4+ years of experience in customer-facing roles, including 3–5 years in technical pre-sales for large enterprise sales cycles.
• Hands-on expertise with conversational AI and CCaaS platforms, contact center infrastructure, and customer experience modernization.
• Experience with Salesforce.com and enterprise SaaS environments.
• Strong presentation, problem-solving, communication, and cross-functional collaboration skills.
• Ability to learn new technologies quickly and simplify complex topics for customers.
• Must be based in the United States for this remote role.

Nice to have

• 2+ years of AI sales engineering experience.
• Experience in a high-growth startup environment.

Culture & Benefits

• Medical, dental, and vision coverage for employees and families.
• Flexible paid time off and paid parental leave.
• Retirement savings plan.
• Remote work setup budget for a home office.
• Monthly wellness and communication stipend.
• In-office meals and commuter benefits for onsite employees.