5 дней назад
Enterprise Solutions Engineers (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Enterprise Solutions Engineers (AI): Leading technical evaluations, proofs of concept, pilots, and enterprise rollouts of Factory's developer platform with an accent on customer environments, CI/CD integration, and private deployments. Focus on architecting solutions, debugging integrations, driving adoption and expansion, and translating customer feedback into product improvements.
Location: New York, NY; hybrid schedule required for employees in the NYC office footprint. The role supports enterprise customers across the Eastern US and requires up to 50% travel.
Company
builds a developer platform with agent automations that support software development lifecycle workflows and production code maintenance.
What you will do
- Lead full-cycle technical evaluations, design proofs of concept, and run pilots inside customer environments.
- Drive adoption, expansion, and revenue by identifying new teams, use cases, workflows, and workloads.
- Architect integrations with CI/CD, code review, testing, and deployment workflows.
- Design rollout approaches for air-gapped and private deployments in regulated industries.
- Diagnose customer issues, explain solutions, and communicate unmet needs to the product organization.
- Translate patterns across customer engagements into actionable product feedback.
Requirements
- 3–4+ years in a technical customer-facing role such as sales engineering, solutions engineering, developer advocacy, platform engineering, or SRE.
- Experience partnering with an account executive and leading complex technical enterprise deal cycles.
- Ability to read code, write scripts, debug integrations, and present to senior technical stakeholders.
- Computer science degree or equivalent technical foundation.
- Working knowledge of Git workflows, CI/CD pipelines, testing frameworks, and deployment strategies.
- Ability to travel up to 50% and work on a hybrid schedule in the NYC office footprint.
Culture & Benefits
- Fast-moving startup environment focused on sophisticated enterprise buyers.
- Revenue-focused, customer-oriented collaboration across solutions engineering, sales, and product.
- Opportunity to work on complex technical problems with significant customer impact.
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