Account Manager (SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Account Manager (SaaS): Facilitating client success and securing long-lasting relationships for a law enforcement training platform with an accent on account retention, upsell identification, and customer relationship building. Focus on translating business requirements into technological solutions and collaborating with cross-functional teams to drive product innovation.
Location: Must be based in Irvine, California, United States
Salary: $90,000–$120,000
Company
is a venture studio specializing in launching and accelerating startup growth, led by executives with experience at companies like Yahoo, Amazon, and eBay.
What you will do
- Build and maintain strong, trust-based relationships with clients.
- Ensure continued partnership value through proactive account management.
- Identify and pursue new upsell and cross-sell opportunities.
- Collaborate with cross-functional teams to strategize on product enhancements.
- Analyze business requirements and translate them into effective technological solutions.
Requirements
- Experience in managing and prioritizing a high volume of client opportunities.
- Strong background in analyzing business requirements and technical solution mapping.
- Profincy in data analysis and reporting tools.
- Expert-level sales and negotiation skills.
- Excellent emotional intelligence and problem-solving abilities.
- Customer-centric mindset focused on client success.
Culture & Benefits
- Comprehensive benefits suite including medical, dental, and vision insurance.
- Life and disability insurance coverage.
- 401k retirement plan.
- Generous paid time off policy.
- Investment in career development and professional growth.
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