Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Managing a portfolio of global enterprise clients, building relationships and ensuring they receive value from the platform with an accent on retention, upsell, and cross-sell opportunities. Focus on engaging with procurement, finance, IT, and ESG stakeholders up to the CxO level.

Location: Must be based in Chicago, IL

Salary: $110K - $130K OTE

Company

hirify.global is a SaaS company focused on helping global enterprises use their procurement data through an AI-powered analytics platform.

What you will do

• Own a portfolio of 20–30 global enterprise accounts end-to-end.
• Build lasting relationships with senior stakeholders, from super users to CxOs.
• Drive retention by ensuring customers are getting real, measurable value from the platform.
• Identify and lead upsell and cross-sell opportunities across your accounts.
• Partner with hirify.global's delivery and product teams to advocate for your clients.
• Bring a consultative approach to complex, multi-stakeholder conversations.

Requirements

• 3+ years in account management, customer success, or B2B SaaS sales.
• Experience managing enterprise accounts with multiple stakeholders.
• Comfortable navigating complex software and helping others do the same.
• Strong communicator in English; other languages (especially Spanish) are a bonus.
• A background in procurement or procurement tech is a strong differentiator.
• Excited by working across global markets, with some travel (up to ~30 days/year).

Culture & Benefits

• Employer Stock Option Program.
• 401(k) with a 4% company match.
• Unlimited PTO (minimum 25 days off per year, up to 4 consecutive weeks).
• Paid parental leave.
• Medical, dental, and vision insurance.
• Home internet, mobile-phone plan, and home office stipend.