Strategy & Operations Manager (Revenue-Cycle Management)

TL;DR

Strategy & Operations Manager (Revenue-Cycle Management): Defining critical business processes across the organization, focusing on Revenue-Cycle Management product with an accent on efficient execution for clients and driving business metrics. Focus on solving hyper-growth challenges and ensuring timely and qualitative onboarding.

Location: Must work 5 days a week in our Mountain View, CA office.

Salary: $80K – $120K

Company

hirify.global's mission is to simplify healthcare by reimagining the healthcare experience and setting a new standard for how care is delivered and experienced across the industry.

What you will do

• Ensure the efficient and timely execution of all essential aspects of internal operations projects, from project initiation to launch.
• Engage in cross-functional collaboration with key internal stakeholders, including Product, Engineering, Billing, Launcher, and Account Management teams.
• Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency.
• Breakdown complex, challenging business problems and own execution and outcomes.
• Drive operational metrics (process throughput, defect rate, etc.).
• Understand the business in-and-out to be proactive about solving emerging problems.

Requirements

• 3-5 years experience in consulting, investment banking, or in operations at a fast-paced SaaS tech company.
• Experience with data analysis and developing data-driven solutions to new challenges.
• Deep experience in data analysis (SQL and excel strongly preferred). Basic open-resource SQL assessment will be part of the interview process.
• Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success.
• Ability to oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics.
• Experience working cross-functionally with sales, operations, and engineering teams to address internal needs and support company objectives.

Nice to have

• Proficient in Retool, Gsuite is a plus.
• Experience in the RCM (Revenue Cycle Management) space is a bonus.

Culture & Benefits

• Committed to creating and fostering a diverse team.
• Open to all backgrounds and levels of experience, and believe that great people can always find a place.
• Committed to providing reasonable accommodations to all applicants throughout the application process.