Account Manager (AI)

TL;DR

Account Manager (AI): Accountable for the studio's success, measured by client satisfaction, team performance, creative quality, and commercial health with an accent on client services, leadership, strategy, and commercial management. Focus on partnering with Brand Directors and senior marketing leaders as a trusted adviser, developing, coaching, and inspiring a multi-disciplinary team while keeping a sharp eye on commercial performance and growth opportunities.

Location: Buenos Aires, Argentina

Company

OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands.

What you will do

• Act as the senior client lead for the studio, building strong, trusted relationships with Brand Directors, senior marketing leaders, and key stakeholders.
• Lead the studio team by example, line managing senior team leads across social, creative, strategy, production, and content.
• Be responsible for growing the studio's offering, proactively identifying opportunities to expand the scope of work, push capabilities, and increase the studio's value to the client.
• Manage the studio's P&L, forecasting operational income and tracking commercial performance against targets on a regular basis.

Requirements

• 10+ years of relevant agency experience, with a significant portion in client services, account leadership, or business management roles.
• Proven experience leading teams of 15+ people across multi-disciplinary functions, including creative, social, content, strategy, and production.
• A track record of building and maintaining trusted partnerships with senior clients at Brand Director or VP level within major consumer brands.
• Experience working with large FMCG or beauty and personal care clients, with a strong understanding of how global brand organisations operate.
• Professional proficiency in English; additional languages are a plus.
• A strong understanding of how Gen AI tools and capabilities are changing social content creation, creative production, and marketing strategy, with the ability to articulate this to clients and guide teams accordingly.

Nice to have

• Experience specifically leading social-first or content-led studio operations.
• Multi-market or global account leadership experience.
• A background that includes creative, strategy, or production roles before moving into client services and leadership.

Culture & Benefits

• Committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected.
• Ambitious to succeed.
• Imaginative to push the boundaries of what’s possible.
• Actively pro-inclusive and anti-racist across our community, clients and creations.