Vp Of Customer Growth (Saas)

TL;DR

Vp Of Customer Growth (Saas): Leading a strategic function focused on maximizing customer lifetime value, advocacy, and community engagement with an accent on lifecycle marketing excellence with customer success initiatives. Focus on driving retention, expansion, and customer-led growth.

Location: United States / Rotterdam | Amsterdam | Utrecht | The Hague | Eindhoven | Groningen / London / Remote

Salary: $195,000 - $345,000 a year

Company

hirify.global is the leading low-code application development platform.

What you will do

• Develop and execute a comprehensive customer growth strategy that drives retention, expansion, and advocacy across the customer lifecycle.
• Build and lead high-performing teams across lifecycle marketing, customer marketing, community, advocacy, and customer insights functions.
• Design and manage executive-level customer advisory board programs to gather strategic product and market insights.
• Oversee end-to-end lifecycle marketing strategy from onboarding through renewal and expansion.
• Own strategy and execution for hirify.global's customer community platform.
• Position hirify.global and its customers as industry thought leaders through speaking opportunities, content creation, and media engagement.

Requirements

• 12+ years of progressive marketing experience with 5+ years in leadership roles.
• Proven track record building and scaling customer marketing or lifecycle marketing functions in B2B SaaS environments.
• Experience managing customer advisory boards, NPS programs, and win/loss analysis initiatives.
• Demonstrated success building customer advocacy and community programs that drive measurable business impact.
• Strategic vision with ability to develop long-term customer growth strategies aligned with business objectives.
• Strong analytical skills and data-driven decision-making capabilities.

Culture & Benefits

• Maintain a diverse, open, and safe working environment where people can be their true selves.
• Value every voice, celebrate individuality, and appreciate the diversity of thought and experience.
• Driven, smart, and really good at what you do.