ServiceNow Consultant

TL;DR

ServiceNow Consultant (ERP): Leading end-to-end implementation and customization of ITSM, ITOM, HRSD, and CSM modules with an accent on enterprise system integration. Focus on designing robust technical solutions, managing project deliverables, and conducting client workshops to address complex business challenges.

Company

hirify.global is an independent technology consulting firm providing guidance and solutions to businesses with an international team of 7,600 people across 60+ countries.

What you will do

• Lead end-to-end ServiceNow implementations across ITSM, ITOM, HRSD, and CSM modules.
• Configure and customize the platform to meet specific client requirements.
• Develop detailed technical specifications and scalable solution designs.
• Manage end-to-end project timelines and ensure high-quality deliverables.
• Conduct professional workshops and training sessions for client teams.
• Integrate ServiceNow with existing enterprise ecosystems including ERP and HR systems.

Requirements

• Minimum 5 years of professional experience in ServiceNow implementation.
• Expertise in ITSM, ITOM, HRSD, and CSM modules.
• Proven ability to develop technical specifications and solution architectures.
• Experience in managing project workflows and client-facing workshops.
• Bachelor’s degree in Computer Science or a related technical field.
• English: Fluent proficiency required.

Nice to have

• ServiceNow Certified System Administrator (CSA) certification.

Culture & Benefits

• Access to an internal Academy with over 250 training modules.
• International environment with over 110 nationalities represented.
• Opportunities to engage in ESG commitments through the WeCare Together program.
• Vibrant company culture featuring regular team events and community building.
• Focus on professional growth within a fast-growing global organization.

Hiring process

• Initial brief phone or virtual conversation.
• Approximately 3 interviews with team members and line management.
• Case study or technical assessment relevant to the specific role.