Senior Product Operations Manager (Fintech)

TL;DR

Senior Product Operations Manager (Fintech): Orchestrating cross-functional processes and operational rhythms for product and engineering teams with an accent on scalability, roadmap planning, and cross-team alignment. Focus on building 0-to-1 operational models, improving SDLC tooling, and establishing data-driven mechanisms to measure product development impact.

Location: Must be based in or commute to New York City (Hybrid: Tuesdays–Thursdays onsite in Manhattan)

Salary: $160,000–$187,000

Company

hirify.global provides identity risk and compliance solutions to over 800 financial institutions and fintechs, helping them manage fraud and credit risk through a comprehensive customer view.

What you will do

• Lead the strategy and operations for Product and Engineering, fostering a high-performing culture.
• Manage core team rhythms including quarterly planning, offsites, and All Hands meetings.
• Improve product development processes and tooling, including triage, feature requests, and roadmap planning.
• Facilitate cross-functional collaboration between Product, Engineering, Sales, and Marketing teams.
• Develop analytics dashboards and reporting systems to track product success and engineering impact.
• Maintain and optimize launch motions to ensure reliable product shipping.

Requirements

• 5+ years of experience in product, product operations, engineering, or related operations.
• Must be able to work hybrid from our New York City office three days a week.
• Proven track record of building and scaling internal processes and programs from scratch.
• Deep understanding of SDLC and Agile methodologies within complex, multi-stakeholder environments.
• Proficiency with tools like Jira, Pendo, Jellyfish, and Notion.
• Exceptional communication skills with the ability to bridge technical and non-technical stakeholders.

Nice to have

• Experience building complex metrics reporting capabilities specifically for product and engineering teams.

Culture & Benefits

• Competitive total rewards package including equity (stock options).
• Comprehensive medical, dental, and vision insurance with HSA/FSA options.
• 401k plan with a 100% employer match up to 4%.
• Unlimited PTO and flexible work policy.
• Generous paid parental leave (16 weeks) and well-being stipends (ClassPass, Spring Health).
• Onsite benefits include catered lunches and office-wide community events.