Назад
6 часов назад

CRM Manager

Формат работы
remote (только France)/hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
France
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Описание вакансии

CRM Manager

Company

Bitstack

Conditions

14 hours agoSenior Paris, France Hybrid Full Time Growth Jobs by Bitstack

Skills

User Behavior In-App Experiment Crm Segmentation Analytics Lifecycle Push Activation Personalization Marketing Automation Email Retention Braze

About the Role

You will design, own, and execute lifecycle communications across email, push, in-app, and other channels to drive activation, engagement, retention, and reactivation. You will build segmentation and personalization, run fast experiments, analyze performance, and implement a scalable CRM architecture while partnering with Product, Engineering, Data, Marketing, and Compliance.

Requirements

  • 3+ years of experience in CRM lifecycle marketing retention or marketing automation
  • Experience building and optimizing lifecycle systems not just campaigns
  • Strong understanding of segmentation personalization and trigger based communications
  • Analytical skills and comfort running experiments using data to drive decisions
  • Strong product and user sense
  • Experience with modern CRM tools (Braze a strong plus)
  • Fluent communication in French and English
  • Comfortable operating in a fast paced high ownership environment

Responsibilities

  • Own CRM and lifecycle strategy across all communication channels
  • Design launch and continuously improve lifecycle journeys
  • Build and evolve user segmentation for personalized communications
  • Identify lifecycle opportunities from user behavior and churn signals
  • Run fast iterative experiments on messaging timing frequency and channel mix
  • Execute automated journeys and high impact campaigns
  • Own migration to Braze and design scalable CRM setup including data structure journeys templates governance and localization
  • Analyze performance across engagement and business metrics
  • Collaborate with Product Engineering Data Marketing and Compliance to support launches and initiatives

Benefits

  • Work from our office in Paris (Bourse) or remote
  • Flexible working hours
  • Health insurance with 100% employer contributions
  • Monthly team activities and annual offsites
  • Swile meal vouchers
  • Bitstack stock options

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