Client Success Manager (MedTech)

TL;DR

Client Success Manager (MedTech): Monitoring and optimizing revenue cycle KPIs for healthcare clients with an accent on data-driven insights and process improvement. Focus on analyzing financial performance trends using SQL and Tableau to deliver actionable solutions for operational success.

Location: Must be based in Hawaii, USA

Company

A software company providing specialized solutions for healthcare revenue cycle management.

What you will do

• Track and report on revenue cycle KPIs including days in AR and denial rates.
• Analyze client data to identify trends and process optimization opportunities.
• Tailor solutions to enhance the operational and financial performance of clients.
• Communicate findings and data-driven recommendations to internal teams and clients.
• Manage multiple client accounts while prioritizing tasks to meet deadlines.
• Adapt solutions to the unique needs and challenges of diverse healthcare clients.

Requirements

• Must be based in Hawaii
• Strong analytical and problem-solving skills with a focus on data trends.
• Proficiency in data analysis tools including Excel, SQL, and Tableau.
• Basic understanding of healthcare revenue cycle management processes.
• Ability to generate reports that drive informed decision-making.
• Excellent communication and task management capabilities.

Culture & Benefits

• Full-time position with a focus on professional impact and financial optimization.
• Opportunity to work within a specialized healthcare software environment.
• Supportive team-oriented work culture.
• Remote work arrangement providing flexibility within the required location.