Vice President, Client Management (Mental Health)

Location: Remote in the United States; not eligible for work in Hawaii. US-based team members outside the Pacific time zone must work at least six hours between 8 am and 5 pm Pacific time each workday.

Salary: $216,320–$270,400 USD annually, plus potential equity and benefits.

Company

hirify.global is a mental health benefits platform providing employers and employees with one-on-one, group, and self-serve resources for emotional, professional, social, financial, and physical well-being.

What you will do

• Lead a team of 5–8 client managers and account directors responsible for the largest client accounts.
• Develop executive relationships with portfolio clients and serve as an executive sponsor.
• Co-lead the deployment of the Value Management methodology across the Client Management organization.
• Represent Client Management on cross-functional teams such as Marketing and Pricing, influencing strategic outcomes.
• Build relationships with Benefit Managers, HR Executives, consultants, and other global stakeholders.
• Support sales initiatives and lead strategic positioning, growth, and the Global Client Management strategy.

Requirements

• 20–25+ years of high performance in client or account management and consulting roles, with increasing organizational responsibility.
• Experience leading P&Ls and/or large-market and global client relationships and teams.
• Proven success managing teams, account portfolios, retention, renewals, adoption, expansion, and complex negotiations.
• Strong executive communication, presentation, analytical, financial, and problem-solving skills.
• Experience using customer data from Salesforce, Gainsight, and Looker to guide strategic decisions.
• Fluency in English is required. Applicants must maintain work authorization for the duration of employment without employer sponsorship.

Nice to have

• Healthcare or benefits consulting or administration experience.
• Additional language skills.

Culture & Benefits

• Fully remote workforce with required overlapping working hours.
• Medical, dental, vision, disability, and life insurance.
• HSA and FSA options, 401(k), financial planning support, and equity eligibility.
• Generous time off, collective pause days, parental leave, and family support benefits.
• Professional development and wellness stipends, work-from-home setup support, and virtual community events.