Simplifai Automation Engineer (AI)

TL;DR

Simplifai Automation Engineer (AI): Configuring and deploying AI-powered automation solutions within motor claims operations with an accent on InsuranceGPT and NLU platform integration. Focus on designing automated workflows, refining AI agents for claims processing, and ensuring operational performance through data analysis and continuous improvement.

Location: Must be based in or able to commute to Sevenoaks or Liverpool offices on a hybrid basis.

Salary: £28,000–£32,000

Company

hirify.global is a national insurance provider with over 40 years of expertise, currently managing over £750 million in insurance policies.

What you will do

• Configure and maintain AI agents on the Simplifai platform for claims intake and customer communication.
• Design automated workflows using Flow Builder to connect business applications and logic rules.
• Train AI agents by tagging communication intent and refining rules for motor claims operations.
• Monitor performance metrics via dashboards to ensure high accuracy and ROI.
• Integrate AI solutions with core business systems via APIs.
• Act as the internal subject matter expert, providing training and support across the organization.

Requirements

• Must possess legal right to work in the UK (no sponsorship provided).
• Minimum one year remaining on Graduate or Post-Study Work visa, if applicable.
• Genuine passion for AI and business process automation.
• Understanding of the motor claims lifecycle and business needs.
• Ability to interpret data and translate insights into process improvements.
• Strong organizational skills and ability to manage multiple priorities.

Nice to have

• Experience with AI automation platforms or low-code/no-code environments.
• Familiarity with NLP/NLU technologies and model training.
• Technical knowledge of APIs, SQL, or C#.
• Experience in claims modernization or insurtech environments.

Culture & Benefits

• Hybrid working model to support work-life balance.
• Up to 35 days of holiday (including bank holidays) with buy/sell options.
• Access to 24/7 mental health support and free counseling.
• Flexible benefits including early salary access.
• Structured development opportunities through career fairs and leadership programs.
• Inclusive workplace with accreditations for mental health and women in the workplace.