Deal Desk Specialist

TL;DR

Deal Desk Specialist: Reviewing and approving commercial contracts and supporting the AMER sales team with deal booking, pricing guidelines, and CRM configuration with an accent on balancing commercial intent with compliance and risk management. Focus on driving efficient deal closures, troubleshooting CRM issues, and collaborating with cross-functional teams like Legal and Finance.

Location: Based in Mexico and must be within +/- 1 hour of Pacific Time zone.

Company

hirify.global provides data-driven intelligence for commodity, energy, and maritime markets, helping organizations navigate complex global trade through user-friendly platforms.

What you will do

• Serve as the primary advisor for deal booking in the CRM, ensuring strategy and policy alignment.
• Review and approve commercial contracts, ensuring compliance and meeting turnaround SLAs.
• Support the Sales team with quote configuration, policy interpretation, and CRM troubleshooting.
• Monitor deal flow through dashboards to identify discrepancies and track resolutions.
• Partner with Legal, Finance, and Product teams to resolve non-standard terms and invoicing requirements.
• Advise Strategic Account Managers on high-value deals and anticipate process blockers.

Requirements

• Bachelor’s Degree in Business, Finance, or a related field.
• Minimum 2+ years of experience in deal desk, contract administration, or sales/commercial operations in a SaaS environment.
• Strong understanding of sales processes and contract management.
• Fluent English communication skills (verbal and written).
• Proficiency in navigating CRM systems, specifically Salesforce.
• Must be based in Mexico and within +/- 1 hour of Pacific Time.

Nice to have

• Experience working with enterprise companies and government contracts.
• Advanced proficiency in Excel or Google Sheets (e.g., VLOOKUP).

Culture & Benefits

• Focus on an inclusive and diverse work environment.
• Commitment to supporting global community perspectives.
• Environment that prioritizes customer satisfaction and collaborative problem-solving.
• Emphasis on decisive action, building relationships, and support.