Legal Engineer (Implementation Consultant)

TL;DR

Legal Engineer (Implementation Consultant): Advising customers on contracting processes and managing contracts throughout the contracting lifecycle with an accent on applying best practices and leveraging product and industry expertise. Focus on designing and building customers’ contracting processes in hirify.global and enabling customers to maintain their hirify.global instances.

Location: This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection.

Salary: £70,000 - £80,000

Company

hirify.global is the leading AI contracting platform that transforms agreements into assets.

What you will do

• Lead 5-15 customer implementations simultaneously, collaborating with team members to manage projects and ensure on-time delivery.
• Apply best practices and advise customers on managing contracts throughout the contracting lifecycle via reports, metrics, and reminders.
• Design and build customers’ contracting processes in hirify.global, enabling customers to maintain their instances.
• Lead challenging conversations with customers to reset expectations and address product feedback.
• Serve as the internal “Voice of Customer” by regularly sharing product feedback and collaborating with the Product team.
• Proactively identify opportunities to improve team implementation processes and respond to customer escalations.

Requirements

• 3+ years of professional service and/or consulting experience with software companies (B2B SaaS and experience with integrations preferred).
• Passion for learning new technologies and driving outcomes through technical solutions.
• Demonstrated capability to establish meaningful relationships with customers, hold customers accountable, and manage customer expectations effectively.
• Ability to successfully navigate enterprise customers’ complex organizational structures.
• Familiarity with CLM (contract lifecycle management) and legals operations business processes.
• Candidates must have the unrestricted right to work in the United Kingdom.

Culture & Benefits

• Private Medical & Dental insurance, covered at 100% for you and dependents.
• Generous leave policies, including parental leave, medical leave, and compassionate leave.
• Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use.
• Regular team events to connect, recharge, and have fun.
• Opportunity to help build the company you want to work at.