Supplier Relationship Manager

TL;DR

Supplier Relationship Manager (SaaS): Managing a portfolio of high-value suppliers through their lifecycle, focusing on onboarding, adoption, engagement, renewal, and reactivation. Focus on data-driven outreach, renewal forecasting, and aligning supplier needs with product value.

Location: This is a hybrid role, working three days a week in our beautiful Lehi office.

Company

hirify.global is the industry-leading provider for supplier and contractor compliance management services with the largest supplier network of its kind.

What you will do

• Manage a defined portfolio of suppliers with full lifecycle accountability.
• Deliver proactive, data-driven outreach based on health score signals, risk triggers, and lifecycle milestones.
• Forecast renewals accurately and document risks, saves, and objections.
• Lead renewal and objection-handling conversations.
• Support cross-sell and upsell opportunities by aligning supplier needs with product value.
• Partner with product, billing, and operations teams to influence internal processes and improve the supplier experience.

Requirements

• 3–6 years of experience in customer success, account management, renewals, or supplier relationship roles (B2B SaaS or compliance-driven environments strongly preferred).
• Proven track record managing a book of business with measurable retention or revenue impact.
• Strong communication, objection handling, and commercial negotiation skills.
• Proficiency in Salesforce and lifecycle platforms.
• Bachelor’s degree in business, communications, or related field or equivalent combination of education and experience.

Culture & Benefits

• Support the initiative of creating safer, more sustainable supply chains.