Senior Account Manager (SaaS)

TL;DR

Senior Account Manager (SaaS): Driving expansion within an existing customer portfolio by identifying upsell and cross-sell opportunities and leveraging hirify.global’s full suite of solutions. Focus on strengthening relationships with key stakeholders, executing tailored account plans, and ensuring successful onboarding, expansion, and retention.

Location: Onsite in Miami, FL

Company

hirify.global is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI.

What you will do

• Own and execute expansion strategies across your portfolio by identifying upsell and cross-sell opportunities.
• Develop and strengthen relationships with key stakeholders and decision-makers.
• Build and execute tailored account plans, including regular business reviews and proactive engagement strategies.
• Monitor product adoption and usage metrics to ensure customers are realizing value.
• Take full ownership of revenue targets, consistently delivering against and exceeding quota.
• Partner closely with Customer Success, Sales, and Product teams to deliver a seamless customer experience.

Requirements

• 2+ years of B2B sales or account management experience, preferably in SaaS or technology.
• Demonstrated success in meeting or exceeding revenue targets within a quota-carrying role.
• Strong commercial acumen with the ability to identify and close growth opportunities within existing accounts.
• Highly coachable with a growth mindset and openness to feedback.
• Ability to operate effectively in a fast-paced, metrics-driven environment.
• Excellent communication, negotiation, and stakeholder management skills.
• Experience using Salesforce (or similar CRM) for pipeline and account management.

Culture & Benefits

• Join a high-growth organization transforming the IT landscape.
• Work with innovative technology and collaborate with ambitious teams.
• Accelerate your career in a role that combines ownership, impact, and continuous development.