Senior Account Manager (PropTech)

TL;DR

Senior Account Manager (PropTech): Managing and growing key client relationships for Southeast Asia’s leading property technology marketplace with an accent on strategic planning, revenue growth, and client retention. Focus on navigating complex contract negotiations, conducting needs assessments, and driving sustainable business value for agents and developers.

Location: Kuala Lumpur, Malaysia (Hybrid)

Company

hirify.global is Southeast Asia’s leading PropTech company, helping millions of property seekers make informed decisions through data-driven marketplaces and innovative real estate solutions.

What you will do

• Cultivate and maintain strong relationships with key clients, acting as the primary point of contact.
• Develop and implement strategic account plans to drive client growth and retention.
• Perform thorough needs assessments to propose tailored solutions aligned with client objectives.
• Identify and pursue cross-selling and upselling opportunities to maximize revenue potential.
• Lead contract negotiations and manage renewals to ensure favorable terms.
• Monitor account performance metrics and provide regular reporting to stakeholders.

Requirements

• Proven experience in account management within complex, large-scale client environments.
• Strong grasp of industry landscapes, market trends, and specific sector requirements.
• Demonstrated ability to execute strategic plans that bridge client needs with company objectives.
• Expertise in managing complex contract negotiations and delivering win-win outcomes.
• Location: Must be based in or able to work from Kuala Lumpur.

Culture & Benefits

• Hybrid flexible working environment focused on outcomes.
• Comprehensive rewards package supporting financial, physical, and mental health.
• Commitment to multi-directional career development and internal growth.
• Inclusive culture with policies such as equal paternity leave.
• Collaborative, international team environment with professionals from over 30 nationalities.