Ops Builder (Medtech)

TL;DR

Ops Builder (Medtech): Building and scaling operational processes for the Canadian market within a vertically integrated health partner with an accent on process industrialization, automation, and cross-functional collaboration. Focus on establishing operational foundations for insurance and health service delivery, optimizing performance, and scaling internal capabilities during rapid growth.

Location: Must be based in Toronto, Canada (On-site 3-5 days per week).

Company

hirify.global is a vertically integrated health partner that unites insurance and healthcare delivery into one seamless system aiming to make prevention the new norm of care.

What you will do

• Scale and industrialize operational processes to ensure delivery at scale for insurance and health products.
• Implement strategic automation projects for core insurance processes like reimbursement and billing.
• Build and optimize monitoring systems to track process performance, risk, and efficiency.
• Lead operational strategy for the Canadian market, including claim management and local partnerships.
• Contribute to team growth, including hiring, structuring, and mentoring junior team members.
• Collaborate across Product, Engineering, and Care teams to drive the company vision.

Requirements

• Minimum 3 years of experience in a fast-paced scale-up environment.
• Strong written and oral English communication skills.
• Ability to define a strategic vision and drill down into an actionable, cross-dimensional roadmap.
• Experience in building and optimizing processes for performance and scalability.
• Strong entrepreneurial mindset and comfort working in high-uncertainty environments.
• Hands-on approach with a user-centric philosophy.

Nice to have

• Background in healthcare, digital health, or the insurance industry.
• SQL knowledge for autonomous data analysis.
• Proficiency in French.

Culture & Benefits

• Comprehensive healthcare insurance with 100% contribution covered for employee and family.
• Generous equity packages in addition to base salary.
• Flexible vacation policy and working hours.
• TTC Monthly Pass fully reimbursed.
• Employer matching program for retirement savings (GRRSP).
• Flexible training policy with a dedicated budget for conferences and books.