Senior Learning Experience Designer
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior Learning Experience Designer (Education): Owns and scales customer learning across multiple products and personas with an accent on designing and building role-based, product-specific learning paths. Focus on translating complex product functionality into clear, scalable learning experiences and continuously improving engagement and outcomes.
Location: Based in Poland, with the ability to collaborate effectively with a distributed team across EMEA and North America time zones.
Company
is transforming the way companies plan, manage, and optimize sales performance by revolutionizing incentive compensation management and expanding its platform to solve broader sales planning challenges.
What you will do
- Design and build role-based, product-specific learning paths across multiple products and user personas.
- Develop high-quality asynchronous learning experiences, including courses, in-product walkthroughs, scenario-based modules, assessments, and job aids.
- Translate complex product functionality, data flows, and incentive workflows into clear, scalable learning experiences.
- Own release-aligned content updates by partnering closely with Product to add, revise, or retire learning assets as features evolve.
- Measure ROI and learning effectiveness using data and analytics to continuously improve engagement and outcomes.
- Collaborate cross-functionally with Customer Success, Support, Professional Services, Product, Revenue Operations, and Finance to identify learning goals, outcomes, and source content.
Requirements
- 5+ years of experience in learning experience design, instructional design, learning science, or a related field, or equivalent practical experience.
- Proven experience designing learning for complex, technical, multi-product software environments.
- Demonstrated success building and maintaining asynchronous learning programs at scale, ideally for external customer audiences.
- Excellent written and verbal communication skills in English.
- Portfolio of learning design samples that demonstrate your approach and impact.
- Based in Poland, with the ability to collaborate effectively with a distributed team across EMEA and North America time zones.
Nice to have
- Experience in data modeling, financial systems, or commissions software.
- Experience supporting multi-product B2B SaaS environments.
- Program or curriculum management experience.
- Experience building customer academies or external training programs in platforms like Skilljar or similar.
Culture & Benefits
- Flexible Time Off: Flexible vacation days plus quarterly mental health days.
- Annual Stipends: Dedicated funds for your professional development and caretaking needs.
- Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions.
- Premium Tools: The latest Apple hardware.
- Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support DEI goals.
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