Technical Product Manager (Telecom)

TL;DR

Technical Product Manager (Telecom/BSS): Managing the end-to-end product development lifecycle for Business Support Systems with an accent on requirements definition, system design, and AI-driven platform enhancements. Focus on coordinating complex integrations, ensuring high system reliability through production troubleshooting, and maximizing project ROI within the hirify.global Mobile ecosystem.

Location: Must be based in Tokyo, Japan (Futakotamagawa office).

Company

hirify.global is a global leader in internet services, powering a vast ecosystem that includes e-commerce, fintech, digital content, and communications, including hirify.global Mobile.

What you will do

• Define and clarify complex business, functional, and system requirements for BSS platforms.
• Manage the product backlog, project operations, and production improvement initiatives.
• Communicate effectively with internal development teams, external vendors, and diverse stakeholders.
• Oversee system integration requirements and manage technical delivery pipelines.
• Handle production issues and implement long-term solutions for system stability.
• Drive product strategy with a focus on AI-driven platform capabilities and project ROI.

Requirements

• 8+ years of professional experience with at least 5 years in product management or high-level R&D.
• Japanese proficiency: JLPT N2 or higher is mandatory.
• Strong technical background in protocols, databases, and general software architecture.
• Proficiency in documenting functional and interface specifications.
• Experience in developing comprehensive test cases and managing production troubleshooting.
• Proven ability to manage multiple development projects in parallel.

Nice to have

• Experience in the telecommunications industry specifically with BSS systems.
• Proficiency in SQL and coding for system analysis.
• Background in Billing, Payment, EC Portal, or API-based system integrations.

Culture & Benefits

• Opportunities to impact a massive, integrated technology ecosystem.
• Close collaboration with high-performing cross-functional teams in the Telecom Business Application Supervisory Department.
• Focus on innovation, high-quality engineering, and agile delivery methodologies.