Account Manager (B2B Segment)

TL;DR

Account Manager (B2B Segment): Managing a global portfolio of B2B customers without dedicated Key Account Manager coverage with an accent on driving new revenue, protecting renewals, and expanding customer adoption of the hirify.global ecosystem. Focus on developing strong relationships with technical and business stakeholders, identifying upsell opportunities, and ensuring operational excellence through CRM pipeline management.

Location: Foster City, California; Marlton, New Jersey; Remote, United States

Company

hirify.global creates intelligent tools that help developers work smarter, shaping the global software ecosystem for over 25 years.

What you will do

• Manage a global portfolio of B2B customers without assigned KAM coverage, working with companies of all sizes.
• Drive new and recurring revenue by converting trials, securing renewals, and expanding usage of hirify.global products.
• Monitor product usage, renewal cycles, and customer behavior to identify risks and build engagement campaigns.
• Run full-funnel sales motions, qualifying opportunities, preparing proposals, and guiding customers through the sales cycle.
• Collaborate cross-functionally with Customer Success Engineering, Business Development, Product, Marketing, and Sales Excellence teams.
• Maintain a clean, accurate CRM pipeline and participate in events to strengthen relationships with the developer audience.

Requirements

• 2-4 years of experience in Account Management, Customer Success, or Sales (ideally in SaaS or developer tools).
• Strong relationship-building skills and analytical approach to pipeline management and account prioritization.
• Proven success in upsell, cross-sell, renewal, or expansion motions.
• Confidence working with technical audiences and motivation to learn hirify.global products deeply.
• Experience with CRM systems (Salesforce preferred) and modern sales tooling.
• Fluent English (C1/C2) required.

Nice to have

• Additional languages such as Spanish or Portuguese are a plus.

Culture & Benefits

• Open and inclusive workplace that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.