Inside Partner Account Manager (SaaS)

TL;DR

Inside Partner Account Manager (SaaS): Managing customer retention, growth, and partner relationships for a software portfolio with an accent on the Latin American market and technical product sales. Focus on identifying expansion opportunities, accurate forecasting, and driving revenue through cross-sell and upsell motions within assigned accounts.

Location: Must be based in the United States, with a strong preference for candidates in Florida (Miami or Ft Lauderdale area)

Salary: $68,850 - $85,050 (plus commission)

Company

A trusted provider of software that enables customers to develop, deploy, and manage responsible, AI-powered applications.

What you will do

• Own customer retention and growth within an assigned territory and portfolio.
• Manage relationships with key stakeholders across various departments to deepen account penetration.
• Map out usage patterns and align internal resources like system engineers or partners to customer needs.
• Identify and execute revenue expansion opportunities through strategic cross-sell and upsell motions.
• Maintain an active pipeline and provide accurate revenue forecasting to meet quarterly and yearly goals.
• Address customer challenges innovatively to ensure high adoption and long-term satisfaction.

Requirements

• Bilingual proficiency in Spanish and English is required (Portuguese is a plus).
• Experience in technical software product sales and the Latin American market.
• Ability to work remotely from the United States, with preference for candidates in Florida.
• Strong communication, presentation, and meeting facilitation skills for technical stakeholder interaction.
• Proficiency in SalesForce, LinkedIn Navigator, SalesLoft, and Microsoft Office.
• Self-motivated with a track record of meeting or exceeding sales quotas.

Nice to have

• Portuguese language skills.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement savings plan and Employee Stock Purchase Program (ESPP).
• Flexible paid vacation, paid birthday leave, and various parental leave plans.
• Tuition reimbursement and ongoing employee well-being programs.
• Opportunity to collaborate within a diverse, global team environment.