Account Manager (Medtech)

TL;DR

Account Manager (Medtech): Supporting day-to-day customer account operations and driving revenue growth for medical device portfolios with an accent on lead follow-up, client relationship maintenance, and sales support. Focus on executing win strategies, resolving quality control inquiries, and collaborating with field sales representatives to achieve regional KPI goals.

Location: Must be based in Fraser, MI, USA (Hybrid: 3 days on-site, 2 days remote).

Salary: $69,000–$78,000 per year (base + commission).

Company

hirify.global is a global provider of innovative medical technology and solutions for intensive care, cardiovascular procedures, and sterile reprocessing, dedicated to improving clinical results and optimizing hospital workflows.

What you will do

• Communicate regularly with sales representatives regarding leads, opportunities, and campaign initiatives.
• Follow up on lead inquiries and product sample requests.
• Manage customer relationships and resolve quality control or consignment issues.
• Execute opportunity win strategies while maintaining up-to-date information in Salesforce CRM.
• Influence customers during RFQ follow-ups and propose solutions that meet their business objectives.
• Support field sales with business development tasks and attend vendor shows as needed.

Requirements

• 1-3 years of related experience in Inside Sales, Sales, or Account Management.
• Must be authorized to work in the USA and reside in or near Fraser, MI.
• Associate or bachelor’s degree.
• Proficiency with personal computer software, including word processing and spreadsheet applications.
• Ability to understand and comply with U.S. FDA and Worldwide medical device regulations.
• Strong oral and written communication skills with professional telephone and email technique.

Culture & Benefits

• Comprehensive benefits package including Health, Dental, and Vision insurance.
• 401k plan with company match.
• Paid Time Off and parental/caregiver leave.
• Wellness initiatives, life insurance, and short/long-term disability benefits.
• Flexible Spending Accounts for health and dependent care.
• Tuition reimbursement programs.