Account Management Lead (AdTech)

TL;DR

Account Management Lead (AdTech): Managing and scaling the direct advertising business operations for a global educational platform with an accent on pre- and post-sale processes, client services, and team leadership. Focus on building operational workflows, improving CRM hygiene, and ensuring high-quality campaign execution to drive revenue growth.

Location: Must be based in New York, NY

Salary: $174,400 — $261,600 USD

Company

hirify.global is a global educational platform dedicated to developing accessible, high-quality learning tools for millions of users worldwide.

What you will do

• Serve as the senior point of contact for live ad campaigns, overseeing execution from IO signing through final wrap reports.
• Develop and maintain account management playbooks, SLAs, and operational workflows to scale business volume.
• Partner with Ad Ops to ensure accurate campaign trafficking, pacing, and performance issue resolution.
• Own client communications and performance storytelling to protect brand standards while meeting advertiser objectives.
• Collaborate with Sales leadership on pre-sale inputs and post-sale growth opportunities to inform pricing and product packaging.
• Implement and manage CRM/OMS hygiene standards to improve forecasting and team accuracy.

Requirements

• 8+ years in digital advertising account management or client services at a publisher, tech platform, or agency.
• Proven track record of managing end-to-end multi-stakeholder campaigns.
• Strong project management skills with the ability to define and implement repeatable operational processes.
• Experience translating performance data into clear, client-ready narratives and actionable insights.
• Working knowledge of ad tech ecosystems, including ad servers, programmatic basics, and mobile app environments.
• Must be authorized to work in the US as this role is based in New York.

Nice to have

• Experience building AM playbooks or SLAs for a 0→1 or rapidly scaling advertising business.
• Hands-on experience with OMS/CRM platforms like Boostr.
• Background in managing native, custom, or branded content programs.
• Prior experience mentoring or leading small account management teams.

Culture & Benefits

• Comprehensive portfolio of benefits including equity compensation.
• Opportunities to work on a mission-driven product with a global user base of over 500 million learners.
• Collaborative environment with daily interactions among world-class teams.
• Commitment to holistic well-being and a culture of continuous learning.
• Inclusive and equal opportunity employer focused on diverse perspectives.