Agentic Solution Engineer (AI)

TL;DR

Agentic Solution Engineer (AI): Designing and implementing agentic workflows that leverage AI to power real-world enterprise customer experience solutions with an accent on prompt orchestration, API integration, and system architecture. Focus on translating complex AI concepts into scalable technical systems and delivering high-value proofs of concept for enterprise clients.

Location: Remote (Canada)

Company

hirify.global is a leading agentic AI platform for enterprise customer experience, helping global brands drive efficiency through scalable AI agent automation.

What you will do

• Partner with Account Executives to scope customer challenges and design high-value technical AI solutions.
• Architect agentic workflows integrating generative AI with enterprise databases, APIs, and cloud services.
• Develop custom demonstrations and proofs of concept tailored to unique client use cases.
• Test and refine AI orchestration chains and prompts to optimize reliability and performance.
• Communicate complex technical configurations to both C-level executives and engineering teams.
• Contribute customer insights to product roadmaps based on engagement experience.

Requirements

• 1-2 years of experience in solution engineering or pre-sales, particularly in AI or enterprise SaaS.
• Hands-on experience with AI prompt design, workflow orchestration, and cloud integrations like AWS, GCP, or Azure.
• Working knowledge of Python or JavaScript for automation and integration logic.
• Strong ability to architect end-to-end technical solutions aligned with business outcomes.
• Proficiency in explaining complex technical ecosystems and data flow patterns.
• Excellent communication and presentation skills for diverse stakeholder groups.

Nice to have

• Experience with agentic frameworks such as LangChain or LlamaIndex.
• Familiarity with MLOps, AI governance, and compliance.
• Previous background in high-growth startup environments.
• Understanding of UX/UI principles for AI-driven customer experiences.

Culture & Benefits

• Opportunity to work at the forefront of the AI revolution with global enterprise brands.
• Collaborative environment bridging technical engineering and business strategy.
• Exposure to cutting-edge AI orchestration technologies and large-scale deployments.
• Inclusive workplace committed to diversity and equal opportunity.