Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Expanding existing accounts by identifying upsell and cross-sell opportunities, strengthening client relationships, and driving revenue growth through strategic account management with an accent on customer satisfaction and aligning their needs with hirify.global’s solutions. Focus on developing tailored strategies for each account, monitoring customer usage, and exceeding sales targets.

Location: Miami, FL

Company

hirify.global is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI.

What you will do

• Proactively engage with current customers to identify upsell and cross-sell opportunities.
• Build and maintain strong relationships with key decision-makers, ensuring customer satisfaction.
• Develop tailored strategies for each account, including regular check-ins and business reviews.
• Monitor customer usage, proactively addressing adoption challenges.
• Take ownership of sales targets, consistently exceeding quotas while delivering exceptional value to clients.
• Work closely with internal teams to deliver exceptional customer experiences and ensure smooth implementation of new solutions.

Requirements

• 1+ years of B2B or B2C sales experience, ideally in a technology or SaaS environment.
• A strong passion for sales and a proven track record of exceeding sales targets.
• Ability to thrive in a fast-paced, metrics-driven environment.
• Excellent organizational, interpersonal, and communication skills.
• Proficient in using CRM tools (Salesforce) to manage leads, opportunities, and accounts.
• Strong analytical skills with the ability to create accurate sales forecasts.

Culture & Benefits

• Join a fast-growing company that’s transforming the IT industry.
• Opportunity to work with cutting-edge technology.
• Collaborate with a dynamic team.
• Develop your career in a high-impact role.